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Service Desk Technician - 2nd Line

Workplace: (On-Site)
  • Implement and maintain the organization's network solutions;
  • Carry out or support the resolution of incidents in its area of competence, or in other areas;
  • Ensure the execution of technological implementations within the deadline, scope and cost;
  • Ensure the high performance and stability of the network technologies/platforms that support the organization's business.
  • Higher Education in the area of Information Technologies (valued);
  • Proven professional experience in similar functions;
  • Professional experience of more than 2 years in the management, maintenance and implementation of Microsoft Server products;
  • Experience in the management, maintenance and implementation of Microsoft Azure IaaS/PaaS/SaaS cloud solutions;
  • Strong knowledge in the management, maintenance and implementation of Microsoft 365 SaaS solutions, including MDM/MAM;
  • Fluency in English;
  • Excellent analytical skills and attention to detail;
  • Excellent communication skills and autonomy;
  • Sense of responsibility and commitment.
Work with us:
  • With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
  • At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
  • Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
  • Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.