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Workplace: Lisbon (On-Site)
  • Analyse, authorize and review the implementation of changes, collecting information relating to them;
  • Register, update and monitor changes;
  • Ensuring support activities for customers and users;
  • Ensure the production and analysis of metrics and indicators reports;
  • Create and manage supporting documentation.
  • Academic Qualifications at the high school level;
  • Professional experience in similar functions;
  • Experience with tools such as Sharepoint, CA-SDM, Triskell and Microsoft Office;
  • Solid knowledge in ITIL 4, COBIT and ISO 20000;
  • Good knowledge of English;
  • Ability to adapt and work as a team;
  • Customer orientation;
  • Sense of autonomy, dynamism and proactivity.
Work with us:
  • With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
  • At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
  • Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
  • Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.