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Workplace: Lisbon (On-Site)
  • Analyze trends in incident records, as well as detect duplicate and/or recurring incidents;
  • Monitor serious incidents and identify the risks of recurrences;
  • Analyze information about potential problems, coming from suppliers and partners;
  • Manage the entire lifecycle of a problem and monitor the implementation of improvements.
  • Academic Qualifications at the high school level;
  • Professional experience in similar functions;
  • Knowledge in COBIT and LEAN frameworks;
  • Have training in ITIL;
  • Good knowledge of English;
  • Ability to adapt and work as a team;
  • Sense of autonomy and proactivity.
Work with us:
  • With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
  • At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
  • Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
  • Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.