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Service Desk Agent

Workplace: Lisbon/Porto/Remote
Profile:
  • Academic Qualifications at the high school level;
  • 1+ years of professional experience in Service Desk;
  • Proven experience with Windows platforms (Workstation and Server), Active Directory and Exchange;
  • Advanced knowledge of networks (TCP/IP), Oss and Hardware;
  • Knowledge in CA application and basics of ITIL is valued;
  • Good knowledge of English;
  • Good communication skills and team work;
  • Strong customer orientation and achievement of goals.
Work with us:
  • With 30 years of experience, Rumos has a team of professionals specialized in IT;
  • At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
  • Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
  • Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.