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Security Support Engineer

Workplace: Full Remote
Function:
  • Responsible for the costumer support experience;
  • Troubleshoot and solve customer technical issues, and escalate them when it is required;
  • Provide ramp activities, knowledge sharing, technical coaching and mentoring;
  • Lead or participate in building communities with peer delivery roles.
Profile:
  • Bachelor's degree in Information Technology field;
  • 4+ years of experience as Security Engineer or Systems Administration Security (endpoint security, server security and threat analytics);
  • Experience supporting large and complex geographically distributed enterprise environments;
  • Strong Knowledge in Cloud (cloud security, networking and migration of multi-cloud or hybrid deployments);
  • Good Knowledge in Windows OS and/or Azure Active Directory administration;
  • Fluent in English;
  • Ability to collaborate and work well within a team;
  • Excellent diagnostic and troubleshooting skills;
  • Excellent communication ability;
  • Good organizational and time-management skills.
Work with us:
  • With more than 30 years of experience, Rumos Consulting has a team of professionals specialized in IT;
  • At Rumos Consulting, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
  • Rumos Consulting consultants have access to a certified training plan, which offers a constant update of technical skills;
  • Rumos Consulting, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.