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Service Desk Agent

Workplace: Setubal (Hybrid)
  • Academic Qualifications at the high school level;
  • Professional experience over 1 year in Service Desk;
  • Proven experience on Windows platforms (Workstation and Server), Active Directory and Exchange;
  • Advanced knowledge in networks (TCP/IP), operating systems and hardware;
  • Knowledge of the basics of ITIL will be valued;
  • Fluency in English;
  • Good communication capacity and teamwork;
  • Strong customer orientation and compliance with objectives;
  • Availability to work by shifts 24/7.
Work with us:
  • With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
  • At Rumos, consultants integrate highly challenging projects, based on the latest technology and in the most diverse sectors of activity;
  • Rumos consultants have access to a certified training plan, which offers a constant update of technical skills;
  • Rumos, as an employer, has job opportunities based on equity, integrity and diversity. Based on these values, we work so that no person is discriminated against on the basis of age, degree of disability, gender, marital status, pregnancy and maternity, race, beliefs or sexual orientation. We believe in everyone's abilities, because we have in our DNA team spirit and mutual help, empathy and respect.